USE CODE LOUPE20 FOR 20% OFF YOUR FIRST PURCHASE

ABOUT LOUPE MARKETPLACE

The Loupe marketplace is available on Apple TV and while web streaming on loupeart.com. Purchase original artworks and fine art reproductions that you experience on Loupe from select Loupe artists—including works from the ARTI.NYC collection and PARISH KOHANIM gallery. You can also purchase Loupe artwork directly from loupeart.com/shop.

Once you’ve made your artwork selection, click the image to pause the stream. Then, follow the easy prompts which will guide you through our simple and safe purchasing process.  

While some artists may only stream their work at this time due to a variety of reasons (digital images unavailable that meet our requirements for fine art printing, gallery obligations, etc.), all Loupe artists share a deep commitment to our vision of discovery and “art for all” that the Loupe streaming experience offers.

Love Like a Sunset by Brian Vu
String Theory by Zouassi
Diamond 1 by Nicolàs Cuenca
Pillars of Friendship by Callie E Austin

ORIGINAL ART FAQS

Will the original work of art include a Certificate of Authenticity?

Will my artwork arrive ready to hang?

Why might my original artwork look slightly different from its appearance on my TV or monitor?

How does shipping work?

What if I would like to specify a delivery time?

Can I throw away my packing materials?

What is a Fine Art shipping partner?

What is included in the cost of shipping?

Where does Loupe ship?

How do I track the progress of my original artwork shipment?

Are items insured in transport?

Can I combine shipping on multiple items of original artwork?

What happens if I am not home to receive my delivery during the mutually agreed upon time?

What happens if I receive my package and it is damaged?

How long does it take to process a refund?

How do I cancel my order?

FINE ART PRINT FAQS

What kind of paper will my Loupe fine art print be printed on?

What is Loupe’s printing process?

What size prints are available from Loupe Marketplace?

How are the borders set on the images?

How does Loupe address the dimensions of the original art within the three print sizes?

Why might my print look slightly different from its appearance on my TV?

Where does Loupe ship?

When will my fine art print arrive after placing an order?

Beautiful Mystery by Diaja
Waiting for Mr Bond by Sacha Dean
Lyon Light by Zouassi
Everything Led Me Here by Frank Moth

RETURNS AND EXCHANGES

In the unlikely event that your artwork arrives damaged, please contact us immediately (within 24 hrs) about any issues with an original art sale or fine art print purchase. If there is a problem with your fine art printing quality or think it arrived damaged, write: support@loupeart.com

Please include photos of the damaged artwork and packaging. A Loupe support representative will contact you to discuss next steps, subject to our Terms and Conditions. If an original work of art or fine art print arrives damaged in shipping, there is no charge for the return shipping (or replacement in the case of a fine art print).

A Loupe customer will have  seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund. Return shipping and associated originating direct costs for original art will also be deducted from the refund. Because fine art prints are custom printed, there is a 30% restocking fee for returning a fine art print that is not damaged in shipping and the customer is responsible for return shipping via UPS or FedEx.

Customer must contact Loupe at support@loupeart.com with primary phone number and will receive a return call or email within 24 hours to process a return authorization. After receiving a return authorization, customers returning original artwork will have three (3) days to  ship out  the artwork via UPS or make pick-up arrangements through our fine art shipping partner. We ask that the customer retain and reuse the original packaging and/or crating materials.

Refunds typically appear on your credit card statement in one to two billing cycles. Your refund will take the form of a credit back to the same card used to make the original purchase. Refunds on undamaged returns will be minus the original cost of fulfillment and the cost of return fulfillment.

USE CODE LOUPE20 FOR 20% OFF YOUR FIRST PURCHASE